Effective Date: 01/11/2016
At Glowpedia, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your data when you visit and interact with our website, www.glowpedia.com. By using our site, you consent to the practices described in this policy. If you do not agree with these terms, please refrain from using our services.
1. Who We Are
Glowpedia is owned and operated by an individual residing in India. For any privacy-related inquiries, you can email us at [email protected].
2. What Personal Data We Collect and Why We Collect It
We collect different types of personal data to provide you with the best experience possible. The types of data collected include:
2.1 Personal Data
- Name, Email Address, and any other information you provide when you subscribe to our newsletter, contact us or register on the site.
2.2 Transactional Data
- Information about purchases or interactions with our affiliate links or third-party services.
2.3 Technical Data
- Data such as IP addresses, browser types, and device details are collected automatically through cookies, analytics, and similar technologies.
2.4 Sensitive Data
- Health-related information may be collected if you subscribe to specific content or services related to health and wellness. We take extra precautions to safeguard such data.
We collect this data for several reasons:
- Legal obligations: To comply with applicable laws.
- Performance of a contract: To fulfill requests or process purchases.
- Consent: This is for marketing communications or specific services you opt into.
3. Comments
When users leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. Gravatar’s anonymized string (hash) may also be processed to see if you are using their service.
4. Media
Suppose you upload media (e.g., images) to the site. In that case, it’s important to note that all uploaded files are publicly accessible and can be downloaded and viewed by anyone visiting the site.
5. Contact Forms
When you submit a contact form, we collect the information provided, such as your name, email address, and message. These submissions are retained for customer service purposes but are not used for marketing unless you explicitly consent.
6. Cookies
We use cookies to improve your experience on Glowpedia. These cookies track your usage patterns and preferences to tailor our content. Some third-party services, such as analytics and social media platforms, may also use cookies. You can control or disable cookies through your browser settings.
For more information on cookies, refer to our Cookie Policy.
7. Analytics
We use Google Analytics to track visitor activity on our site. This helps us understand how users interact with our content and improve the overall experience. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
8. Who We Share Your Data With
We may share your data with the following third-party providers:
- Payment processors for transactions.
- Email marketing services for sending newsletters and updates.
- Analytics services, such as Google Analytics, to track site usage.
Each third party has its privacy policy, which you can review for more details on how your data is processed.
9. How Long We Retain Your Data
We retain personal data for as long as necessary to fulfill the purposes for which it was collected. For example:
- Contact form submissions for customer service may be stored for up to 6 months.
- Analytics records are retained for 1 year.
- Customer purchase data is retained for up to 10 years.
You can request the deletion of your data at any time.
10. Your Rights Over Your Data
As a user, you have the following rights regarding your data:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may ask us to correct any inaccuracies in your data.
- Deletion: You may request the deletion of your data, subject to certain conditions.
- Opt-out: You can unsubscribe from marketing emails at any time.
To exercise any of these rights, please get in touch with us at [email protected].
11. Where Your Data Is Sent
Some of the third-party services we use may transfer your data outside the European Union (EU), including the United States. We ensure that appropriate safeguards are in place, such as Privacy Shield or Standard Contractual Clauses, to protect your data during these transfers.
12. How We Protect Your Data
We use industry-standard security measures, including encryption, firewalls, and two-factor authentication, to protect your data. While we strive to protect your data, please be aware that no method of transmission over the Internet is 100% secure.
13. What Data Breach Procedures We Have In Place
In the event of a data breach, we will promptly inform affected users and take the necessary steps to secure and protect your data. We also have an internal reporting system in place to identify and address potential security risks.
14. What Third Parties do We Receive Data From
We do not receive personal data from third parties except for advertisers, who may provide us with non-personal data related to user behavior, such as interaction with ads.
15. Automated Decision Making and Profiling
We do not engage in automated decision-making or profiling that significantly affects users. Any data we collect is used to improve user experience and provide relevant content.
16. Industry Regulatory Disclosure Requirements
If applicable, Glowpedia complies with the privacy regulations relevant to our industry, including any additional laws or disclosures required under US privacy laws. If we are required to disclose specific information regarding data processing, we will update this policy accordingly.
17. Contact Information
For any privacy-specific inquiries, please reach out to us at:
Email: [email protected]
Address: V1/11 DLF Phase 2, Gurgaon 122002
Thank you for trusting Glowpedia with your data. We are committed to ensuring your privacy is respected and protected.